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Client Survey

At FDW we are always looking for ways to improve our service.  Please take a moment to complete this brief ten question Client Satisfaction Survey and let us know how you think we are doing – feel free to suggest things we could be doing better. We value your input. 

1. How satisfied are you with the quality of the legal services you are receiving from FDW?
Very satisfied  
Satisfied  
Dissatisfied  
Other, Please explain
 
2. How satisfied are you with our rates and our fees, based on the value received for the amount charged?
Very satisfied  
Satisfied  
Dissatisfied  
Other, Please explain
 
3. I believe FDW listens to my concerns and addresses my needs.
Strongly Agree  
Agree  
Disagree  
Strongly Disagree  
Other, Please explain
 
4. My phone calls are returned promptly.
Strongly Agree  
Agree  
Disagree  
Strongly Disagree  
Other, Please explain
 
5. Primary attorney handling my case:
Steve Fincher  
Winston Denmark  
Mike Williams  
L'Erin Barnes  
Stuart Morelli  
Emilia Walker  
Sybil McCormack  
 
6. The FDW support staff is courteous and efficient.
Strongly Agree  
Agree  
Disagree  
Strongly Disagree  
Other, Please explain
 
7. Please rate your overall satisfaction and experience as a client of Fincher Denmark & Williams.
Extremely Satisfied  
Satisfied  
Unsatisfied  
Extremely Unsatisfied  
Other, Please explain
 
8. Compared to other law firms, how would you rate Fincher Denmark & Williams?
Much Better  
Somewhat Better  
About the Same  
Worse  
Never used another Law Firm  
Other, Please explain
 
9. Would you recommend FDW to others?
Absolutely  
Very Likely  
Unlikely  
Absolutely Not  
Other, Please explain
 
10. Is there anything you would like to tell FDW about our services that was not already asked in this survey?. 
   
  Your Name (optional)
 

Thank you very much for your feedback.

 
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